HOW TO ORDER
PLACE AN ORDER THROUGH OUR WEBSITE: This is the preferred and best way to place your order. Follow the steps in the shopping cart. Fill out the order form completely making sure that all spaces that apply are filled in and correct to make sure that you receive your order without delay.
TO PLACE A TELEPHONE ORDER: Call our phone order line at (800) 603-1437 Monday through Thursday between 9:30am and 4:00pm PST. Use your Visa, MasterCard, American Express or Discover Credit Cards.
MAIL IN ORDERS: Complete your order Online and select Check Payment option. Mail check or money order payment as directed. We do not ship C.O.D.
PAYMENT METHODS FOR ORDERS:
CREDIT CARD ORDERING: WE SECURITY CHECK ALL CREDIT CARDS. We accept Visa, MasterCard American Express and Discover credit cards. When placing orders, you must have the following information from the credit card: We need the expiration date, the credit card number, the cardholder's phone number for the home & where they can be reached during the day, the credit card owner's name and billing address. 
PERSONAL OR COMPANY CHECKS:GokartsUSA reserves the right to hold all personal & company checks until they clear the bank. Orders with certified bank checks, or money orders will be processed sooner.

C. O. D. SHIPMENTS: We do not ship C.O.D.

GOKART, DUNE BUGGY, MINIBIKE, ATV and SCOOTER SHIPPING INFORMATION MOST GOKARTS ARE SHIPPED FREE!!  Although most other products are also shipped free, some Dune Buggies, Minibikes, ATVs, Kits and Parts may carry a shipping charge. This is due to manufacturer required pricing which does not reflect shipping. To check if a product carries a shipping charge in advance of checkout, click add-to-cart, then, type in your zip code and click Calculate-Shipping.

DELIVERY TIME FOR GOKARTS, DUNE BUGGIES, MINIBIKES, ATVs and SCOOTERS IS APPROXIMATELY ONE TO THREE WEEKS. GokartsUSA cannot guarantee the exact delivery date. Special orders like the kikker bikes may take up to 6 weeks or more to ship. On large orders, the freight carrier will call the customer to schedule a delivery appointment. Carrier will not deliver large item unless a delivery appointment has been made with customer. Smaller items like parts may be shipped UPS, FedEx or USPS.

• GOKARTS, DUNE BUGGIESare shipped by truck lines. They are too large to go by UPS.
• GOKART KITS are shipped by UPS or FedEx.
• MINIBIKES are shipped by truck lines. They are too large to go by UPS. Note: Some Minibikes, Pocket Bikes and Scooters can be shipped UPS or FedEx.
• MINIBIKE KITS are shipped by UPS or FedEx

TRUCK LINE SHIPMENTS Will be shipped to your home or business or the nearest trucking terminal.  The driver will help get your product off of the truck. This is sometimes called "lift gate" service. On heavy merchandise, it's best to have someone available to help unload it and get it into your garage. In some rare areas, there may be an extra charge for home delivery or lift gate service. We will let you know if this applies prior to shipping your order.
ALL GOKARTS & MINIBIKES MUST BE PREPAID BEFORE THEY ARE SHIPPED. 
UPS SHIPPING CHARGES  Most parts orders will be shipped via UPS. Charges, if any, are based on the weight of the item and the distance that UPS has to travel to deliver it.These products will present shipping options at checkout time.
SHIPPING CHARGES ON ORDERS OUTSIDE OF THE CONTINENTAL LIMITS OF THE UNITED STATES MUST BE PREPAID IN U.S. FUNDS. CALL FOR SHIPPING CHARGES.

WARNING: Gokarts, Dune Buggies, Mini bikes, and Parts are machinery. They must be maintained and treated accordingly, and can be dangerous. They have moving mechanical parts. You should not have loose clothing, long hair, hands, or other parts of your body around moving parts. Read all manufacturers safety precautions that come with the vehicles. Serious injury or even DEATH can result from operating these vehicles. Customer hereby assumes all risk associated with the setup, operation, use or maintenance of any products purchased. Customer further agrees to release and hold harmless gokartsusa and /or bullseye marketing, Inc. and it's employees, owners and affiliates and exempt from any liability for any injury or loss as a result of operating any products purchased. Customer hereby agrees to follow all safety, setup, operation, maintenance and warranty information or procedures, printed or otherwise provided by the manufacturer. If this information is not shipped directly with the product, customer agrees to contact manufacturer to obtain the information. Customer is responsible for obtaining all safety, setup, operation, maintenance and warranty information, if any, directly from the manufacturer..
SHIPPING POINTS: GOKARTS & MINIBIKES ARE SHIPPED FACTORY DIRECT OR FROM OUR WAREHOUSE. Parts are shipped separate from the Gokarts & Mini Bikes.
SETUP AND MAINTENANCE: Product assembly and/or setup is not provided by GokartsUSA. Customer is responsible for all product assembly, setup and maintenance. Customer hereby agrees to have a qualified mechanic perform final assembly, setup and maintenance of your vehicle. Our products are shipped directly to the customer from the  manufacturer distribution  warehouse. As such, the customer is responsible for all final product assembly and setup, as well as normal maintenance and repair at customer's own expense. GokartsUSA recommends and customer hereby agrees to have a qualified technician assemble and setup any product purchased on this website. GokartsUSA will, upon customer's request, ship product to a Service Center of customer's choosing. Failure of customer to have a qualified technician perform setup could void warranty.  If a setup or maintenance task is beyond the expertise of the customer, then the customer agrees to seek the services of a competent professional mechanic at his own expense. No labor charges for product setup, maintenance or repair shall be covered under warranty. Incorrect procedures or performance of procedures by persons not qualified can result in product damage and may void any warranty.
ENGINES, PARTS, & KITS SHIPPING INFORMATION

DELIVERY TIME FOR ENGINES, PARTS, & ACCESSORIES IS APPROXIMATELY 7 TO 10 WORKING DAYS.
Shipping charges for these items are shown at checkout time.

ENGINE SHIPPING CHARGES: When you order an engine, the shipping charge is in addition to other items ordered.
HANDLING CHARGE: GokartsUSA does not charge any handling fees or other hidden charges.

BACK ORDERS: If we are out of the part or parts that you ordered we will back order the part. Back orders are noted on your invoice. If an item is on back order for more than 7 to 10 days, we will notify you by e-mail. If the part is not available we will issue you a full refund on the parts not shipped. In some cases you may be charged an additional shipping charge for the back order shipment.

WARRANTY: Some products may carry a warranty from the manufacturer. Any warranty offered by a manufacturer is from that manufacturer and not GokartsUSA. GokartsUSA will assist any customer should a warranty issue arise. For products whose manufacturer offers a warranty, that warranty shall cover defective Parts Only and not labor. Warranty does not cover shipping. All warranty procedures that the manufacturer requires must be followed, no exceptions. Any part or accessory that is covered by a warranty MUST be returned to the manufacturer for inspection BEFORE an exchange can be issued. Contact GoKartsUSA for details and further instructions if you think you have a warranty situation BEFORE you do anything. Warranty claims on Briggs & Stratton, Tecumseh & Honda engines that come with and are a part of the go karts & minibikes that we sell are warranted by the manufacturer and can be handled by their authorized dealer in your area. Any warranty that comes with a vehicle spells out the warranty and time periods. If you have any questions call GoKartsUSA and we will help with the warranty. BRIGGS & STRATTON & TECUMSEH ENGINES that are sold by themselves, not attached to other merchandise are warranted by the manufacturer. The warranty can be handled by your nearest Briggs or Tecumseh authorized dealer. RACING ENGINES ARE SOLD WITHOUT A WARRANTY. When you buy from GoKartsUSA you are buying quality merchandise.

RETURNS: You may return most items (except engines, parts & kits) within 30 days of delivery. Returned items must be received in our warehouse within 30 days after return initiation. Items must be returned in new or unused condition in original packaging and contain all original materials included with shipment. Contact GokartsUSA to obtain a Return Merchandise Authorization (RMA) number. The RMA number must be displayed on the outside of the package. No return will be accepted unless the RMA number is displayed. All returns must be shipped freight prepaid by the customer. No return shipment will be accepted unless the freight has been prepaid by the customer. Returns shipped freight collect will be refused and returned to the customer, or discarded.  After inspecting the returned merchandise, we will reimburse the purchase price of the item, less all actual shipping costs. All items are subject to a restocking fee. Before signing the shipping receipt at the time of delivery, carefully open the package and inspect items for any damage or defects. Upon delivery, if you notice any damage or defects, you must note them on the shipping receipt and refuse delivery before the delivery person leaves. Do not accept delivery unless you intend to keep the product as shipped. Please notify GokartsUSA immediately.

RETURN FEES:
If you refuse delivery, miss your delivery appointment or return a non-defective, undamaged or incorrectly assembled product, you will be charged for all actual shipping costs. Items returned as damaged or defective are inspected and tested upon arrival. Items may also incur a restocking fee ranging from 10% to 30% of the price. No item may be returned if unpacked, assembled, had fuel installed or operated. No returns after 30 days of delivery. Return shipping fees range anywhere from $100 to $695, depending on the size and weight of the item. Return shipping fees should be paid directly to the freight carrier in advance. If not paid in advance, your return may be refused and/or shipping fees may be deducted from your refund after the item is received at our warehouse.

CANCELLATIONS: Orders cancelled prior to shipping may be refunded in full. A restock charge may apply on some items and special order items cancelled prior to shipping. Orders cancelled by the customer after an order has shipped will be refunded less shipping charges plus restocking fee.

REFUSED SHIPMENTS: Customer will be charged all actual destination and return shipping charges on refused shipments. All  refused shipments or returned items are subject to a restock fee. Customer is responsible for all shipping charges, including shipping charges on parts that the customer orders incorrectly and orders canceled after shipping. No returns will be accepted on used, damaged, altered OR SPECIAL ORDERS. Merchandise returned to GoKartsUSA will be returned to you at your expense or discarded & no credit will be issued.
ITEMS NOT REFUNDABLE: Refunds will not be offered for Parts, Engines or Kits.

GOKARTS, DUNE BUGGIES, MINIBIKES, ATVs & other merchandise: Cannot be returned once they are assembled, used, had fuel installed, damaged, or altered. The customer is responsible for all shipping, handling, and restock fees on all Go Karts and Minibikes canceled, refused or returned after they are shipped.

SHIPPING DAMAGE: When you receive your order and there is noticeable damage to the carton or merchandise, Please tell the delivering carrier and have them note this on their freight bill. This will protect you if you have to make a claim. ALL DAMAGE CLAIMS MUST BE HANDLED BY YOU DIRECTLY WITH THE DELIVERING CARRIER. They are responsible for shipping damage, not GoKartsUSA. We will assist you with a damage claim.

SHIPMENTS OUTSIDE OF THE U.S. MUST BE PREPAID IN U.S. FUNDS ONLY. WE WILL QUOTE SHIPPING CHARGES TO SHIP YOUR ORDER TO A U.S. PORT, AND IT IS THE CUSTOMER'S RESPONSIBILITY TO ARRANGE SHIPPING FROM THE U.S. PORT TO THE FOREIGN DESTINATION. E-MAIL FOR FURTHER SHIPPING INFORMATION.

CATALOG & WEBSITE ERRORS

WE RESERVE THE RIGHT TO CORRECT CATALOG & WEBSITE ERRORS. GokartsUSA does our best to make sure that information and photographs posted on our website are accurate. Sometimes manufacturers make changes to a product before we are able to post updated information on our website. When changes to products are brought to our attention, we will make a diligent effort to update our website, however, we cannot be responsible for errors or omissions posted on our website.

PRICING POLICY: Prices and specifications in the catalog and on this website are subject to change without notice and supersede previous catalog & website prices and specifications. If there is a small price increase, we will adjust your order accordingly. On major changes, we will contact you before your order is shipped to inform you of the changes.

By ordering from GoKartsUSA, you are agreeing to these ordering terms and conditions.