SHIPPING DAMAGE: Shipping containers are designed to sustain damage to the packaging while still protecting the contents. Damaged items such as turn signals, mirrors, scratches and other items will easily be replaced under warranty if damaged during shipping. Just let us know and we will order touch-up paint and replacement parts free of charge under warranty from the manufacturer. When you receive your order and there is major damage to the product, please tell the delivering carrier and have them note this on their freight bill. This will protect you if you have to make a claim. Before signing the shipping receipt at the time of delivery, carefully open the package and inspect items for any damage or defects. Upon delivery, if you notice any severe damage or defects, you must note them on the shipping receipt and refuse delivery before the delivery person leaves. Do not accept delivery unless you intend to keep the product as shipped. Please notify Gokarts USA immediately.