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Help Request
Submit a Help Request
to get
assistance.
This will open a Support Ticket on our system so we can communicate via email. This is the best, fastest and easiest way to get support or get your issue resolved.
You will also receive an optional invitation
to logon to receive support online.
Missing or
Damaged Delivery Items
If you have just received delivery and anything arrives
missing or damaged, complete this Help Request and list
the parts you need. We will get them to you free of charge
under warranty.
Fill Out Help Request
Choose Request Type
Fill in your Name and Email address, select the Help Request
type. Include your Order Number if you have one,
then descibe your issue in detail and include any photos.
You can
also visit our
Help Center to get
Tech Support,
Manuals,
How-to Guides,
FAQ,
Knowledgebase and
User Forum
Tap or click on the ?HELP button
PARTS INFORMATION
over 21,000 parts
- IDENTIFY YOUR MODEL
This can be one of the biggest challenges in ordering correct parts. If you ordered
your Vehicle from us, we can look-up your records.
- FACTORY PARTS
150/300 TrailMaster, Kandi,
IceBear, Kinroad, Hammerhead,
Roketa
- MINIBIKE PARTS
Manco, Kenbar, Yerf-Dog, Kartco, Carter, Azusa, Taco, Bonanza, Little BadAss, American Racer
- DIRT BIKE PARTS
70, 110, 125, 150, 250cc SSR, Apollo, PitsterPro, Thumpstar, Roketa
- GOKART PARTS
Manco, Kenbar, Kartco, Yerf-Dog, Carter, Azusa, TopKart
- ATV PARTS
110, 125, 150cc, Coolster, Icebear, Trailmaster, Kandi, Kayo
- SCOOTER PARTS
50, 150cc Icebear, BMS, SSR, Znen, Trailmaster
- PERFORMANCE PARTS
150/250/300cc TrailMaster, Kandi, Icebear,
Kinroad, BMS, Roketa, SunL, American Sportworks,
Carter, Dazon
ALL PARTS
see all categories
choose Free Gifts or get an Extra Discount 
Product Reviews
| (11 Ratings, 3 Reviews) |
Average Rating:
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Assembly Instructions
Bryan Dallas
(Mississippi)
12/21/2018 1:21 PM
Unbelievable that this unit was sold sold without assembly instructions. I guess that what I get for buying a Chinese product. ********************* GOKARTSUSA STAFF: Hello Bryan, In addition to instructions postdated on a product listing, you can find all assembly documentation on our website. just scroll down to the bottom of any page and hit the Help Button, then select Documentation. You will see our Doc Library.
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To put it bluntly....She's da Bomb !!!
Al
(CA)
9/18/2014 7:50 PM
I had a question about a product of yours and I called and talked to Lilly. She was very helpful, and she should be the one teaching new employees about the aspect of customer service.
To put it bluntly....She's da Bomb !!!
Al
|
Josh is Awesome
Mike K.
(Cameron Park, CA)
9/18/2014 5:41 PM
Wow, I just filled out a Help Request and BAM got some answers and support. Thanks
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Customer Service Requests
Tap or click on the ?HELP button
new
1-lbs
//gokartsusa.com/images/help-icon.jpg
Red/Black/Blue
Help Request
Item No:
Warranty Request: request warranty coverage from the manufacturer. you will need your VIN Number and your original Go KartsUSA Order Number. *please complete this form only when directed to do so. start with a Help Request first
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Item No:
MSO Request: used to request Title Documents from the Manufacturer usually delivered with the product or mailed within 10 days. if you do not receive it, you can request it here. You will need your VIN and Original Go KartsUSA Order Number
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Item No:
RMA Request: used to request a Return Merchandise Authorization. if approved, you will be provided with an RMA Number and return Address for your item.
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